Privacy Policy
This Privacy Policy describes how crepfreakuk.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at flairistt@gmail.com
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
Order information
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer support information
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify
Personal Information collected: information you choose to share when contacting us.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.
We use Shopify Audiences to help us show ads on other websites with our advertising partners.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en- us/resources/policies/personalized-ads.
Additionally, you can opt out of some of these services by visiting: https://optout.aboutads.info/
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the GDPR, if you are a resident of the EEA, we process your personal information under the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate interests
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Opting Out
You can ask us to stop sending you marketing messages at any time by selecting ‘unsubscribe’ at the bottom of our marketing emails.
Cookies
You can set your browser to refuse all or some browser cookies. Disabling cookies may affect site functionality.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered or disclosed in an unauthorised way.
Data Retention
We retain personal data only as long as necessary to fulfil the purposes collected for, including legal, accounting, or reporting requirements.
Your Legal Rights
You have rights under UK data protection laws, including the right to access, correct, erase, restrict, object to processing, and withdraw consent.
If you wish to exercise any of these rights, please contact us at flairistt@gmail.com